← Back to AI Agents
Ultimate (Zendesk)
#92Generative AI agent for customer service automation
3.9CustomFully AutonomousCustomer Service Agents
Ultimate (now part of Zendesk) builds generative AI agents for customer service that handle conversations across all channels. Its AI understands context, resolves complex queries, and maintains brand voice consistency throughout every interaction.
78%
タスク成功率
4s
平均応答時間
25,000
Tokens/Task
詳細スコア
自律性
72/100
信頼性
78/100
使いやすさ
75/100
コスト効率
62/100
統合
78/100
サポート
72/100
機能
KnowledgeApiEmailCrm
主な特徴
長所
- Generative responses
- Brand voice consistency
- Multi-channel
- Good enterprise features
短所
- Custom pricing
- Enterprise-only
- Zendesk acquisition uncertainty
- Complex onboarding
料金プラン
Enterprise
Custom
- Full platform
- All channels
- Dedicated support
最適な用途
Generative AI SupportBrand VoiceMulti-channelEnterprise
コストシミュレーター
使用量に基づいて月額コストを見積もる
105001000
基本サブスクリプションCustom
月額合計$11.00
Underlying Models
GPT-4.1$2/$8 per 1M tokens
~25,000 tokens/task avg
すべてのエージェント価格を見る
→テスト日2025-04
最終更新2025-06
自律レベルFully Autonomous
