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Forethought
#91AI agent suite for customer support lifecycle automation
4.0CustomFully AutonomousCustomer Service Agents
Forethought provides a complete suite of AI agents for the customer support lifecycle. Its AI autonomously triages, routes, and resolves tickets while providing human agents with intelligent suggestions and automated workflows.
80%
タスク成功率
5s
平均応答時間
30,000
Tokens/Task
詳細スコア
自律性
75/100
信頼性
80/100
使いやすさ
78/100
コスト効率
65/100
統合
82/100
サポート
75/100
機能
KnowledgeApiEmailCrm
主な特徴
長所
- Full lifecycle AI
- Good ticket triage
- Agent productivity tools
- Enterprise features
短所
- Custom pricing
- Enterprise-focused
- Requires setup
- Zendesk/Salesforce dependent
料金プラン
Enterprise
Custom
- Full AI suite
- All channels
- Dedicated CSM
最適な用途
Support LifecycleTicket TriageAgent AssistKnowledge Management
コストシミュレーター
使用量に基づいて月額コストを見積もる
105001000
基本サブスクリプションCustom
月額合計$13.20
Underlying Models
GPT-4.1$2/$8 per 1M tokens
~30,000 tokens/task avg
すべてのエージェント価格を見る
→テスト日2025-05
最終更新2025-06
自律レベルFully Autonomous
