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Ultimate (Zendesk)
#92Generative AI agent for customer service automation
3.9CustomFully AutonomousAgentes de Atención al Cliente
Ultimate (now part of Zendesk) builds generative AI agents for customer service that handle conversations across all channels. Its AI understands context, resolves complex queries, and maintains brand voice consistency throughout every interaction.
78%
Tasa de Éxito en Tareas
4s
Tiempo de Respuesta Promedio
25,000
Tokens/Task
Puntuaciones Detalladas
Autonomía
72/100
Fiabilidad
78/100
Facilidad de Uso
75/100
Eficiencia de Costos
62/100
Integraciones
78/100
Soporte
72/100
Capacidades
KnowledgeApiEmailCrm
Características Clave
Ventajas
- Generative responses
- Brand voice consistency
- Multi-channel
- Good enterprise features
Desventajas
- Custom pricing
- Enterprise-only
- Zendesk acquisition uncertainty
- Complex onboarding
Planes de Precios
Enterprise
Custom
- Full platform
- All channels
- Dedicated support
Ideal para
Generative AI SupportBrand VoiceMulti-channelEnterprise
Simulador de Costos
Estima tu costo mensual según el uso
105001000
Suscripción BaseCustom
Total Mensual$11.00
Underlying Models
GPT-4.1$2/$8 per 1M tokens
~25,000 tokens/task avg
Ver todos los precios de agentes
→Probado2025-04
Última Actualización2025-06
Nivel de AutonomíaFully Autonomous
