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Freshdesk Freddy AI
#90AI-powered helpdesk with autonomous ticket resolution
4.0$15/moFully AutonomousAgentes de Atención al Cliente
Freshdesk's Freddy AI is an intelligent helpdesk agent that autonomously resolves support tickets, suggests solutions to human agents, and identifies trends in customer issues. It learns from historical ticket data to continuously improve resolution accuracy.
79%
Tasa de Éxito en Tareas
5s
Tiempo de Respuesta Promedio
20,000
Tokens/Task
Puntuaciones Detalladas
Autonomía
72/100
Fiabilidad
79/100
Facilidad de Uso
85/100
Eficiencia de Costos
82/100
Integraciones
80/100
Soporte
75/100
Capacidades
KnowledgeApiEmailCrm
Características Clave
Ventajas
- Affordable at $15/mo
- Good ticket resolution
- Easy setup
- Freshworks ecosystem
Desventajas
- Less powerful than Zendesk
- Freshworks ecosystem
- Limited customization
- Smaller AI capabilities
Planes de Precios
Growth
$15/agent/mo
- Freddy AI
- Multi-channel
- Basic automation
Pro
$49/agent/mo
- Advanced AI
- Custom objects
- Advanced automation
Ideal para
Helpdesk AutomationSMB SupportTicket ManagementSelf-service
Simulador de Costos
Estima tu costo mensual según el uso
105001000
Suscripción Base$15
Costo de Tokens (100 tareas)$0.00
Total Mensual$15.00
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→Probado2025-05
Última Actualización2025-06
Nivel de AutonomíaFully Autonomous
