Crisp
FreemiumCrisp is a customer messaging platform that unifies live chat, chatbots, email, and social media into a single inbox for businesses. It offers a no-code chatbot builder, automated workflows, and knowledge base integration. Target users include startups, e-commerce sites, and customer support teams looking for an affordable, all-in-one solution. Unique for its generous free tier with unlimited agents and multi-channel support, Crisp also provides features like file sharing and co-browsing to enhance customer experience.
4/5
|Pricing Model: $0|Chatbots & AssistantsCore Features
- Unified inbox
- No-code chatbot
- Knowledge base
- Co-browsing
- File sharing
- Multi-channel support
Use Cases
Unified inbox
No-code chatbot
Knowledge base
Co-browsing
Speed & Accuracy
Response Speed85/100
Output Quality81/100
Detailed Analysis
Features79/100
Ease of Use85/100
AI Model Quality81/100
Integrations & API81/100
Data Privacy & Security69/100
Customer Support81/100
Value for Money79/100
Pros
- Generous free tier with unlimited agents
- Multi-channel inbox (chat, email, social)
- No-code chatbot builder
- Co-browsing and file sharing
Cons
- Chatbot AI is less advanced than competitors
- Limited customization for branding
- Reporting features basic on free plan
- Integration options could be broader
Pricing
Free
$0
- Unlimited agents
- Basic chatbot
- Live chat
Pro
$25/mo
- Advanced chatbot
- Custom branding
- Analytics