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Ultimate (Zendesk)

#92

Generative AI agent for customer service automation

3.9CustomFully Autonomous客服代理

Ultimate (now part of Zendesk) builds generative AI agents for customer service that handle conversations across all channels. Its AI understands context, resolves complex queries, and maintains brand voice consistency throughout every interaction.

78%
任务成功率
4s
平均响应时间
25,000
Tokens/Task

详细评分

自主性
72/100
可靠性
78/100
易用性
75/100
成本效益
62/100
集成能力
78/100
支持
72/100

能力

KnowledgeApiEmailCrm

主要特点

优点

  • Generative responses
  • Brand voice consistency
  • Multi-channel
  • Good enterprise features

缺点

  • Custom pricing
  • Enterprise-only
  • Zendesk acquisition uncertainty
  • Complex onboarding

定价方案

Enterprise
Custom
  • Full platform
  • All channels
  • Dedicated support

适用场景

Generative AI SupportBrand VoiceMulti-channelEnterprise

成本模拟器

根据使用量估算您的月度成本

105001000
基础订阅Custom
月度总计$11.00

Underlying Models

GPT-4.1$2/$8 per 1M tokens

~25,000 tokens/task avg

查看所有代理定价
测试日期2025-04
最后更新2025-06
自主级别Fully Autonomous